Our People

Starting with people

At ReliabilityFirst, we are more than just a team – we are a community of dedicated professionals committed to ensuring the reliability and security of the electric grid. Our people are our greatest asset, and we believe that their diverse backgrounds, skills, and experiences are what drive our success.

We have a staff of approximately 100 employees, including a mix of skilled professionals in engineering, auditing, cyber security, law and other specialties, many of whom have past industry experience in control room operations, planning and other areas. Our employees are passionate about the work they do and their positive impact.

Leadership that inspires

Our leadership team is made up of seasoned professionals who are passionate about our mission. They lead with compassion, making intelligent and reasonable decisions that prioritize the well-being of our team and the communities we serve. Their dedication inspires us to strive for excellence in everything we do.

Building a strong culture

We understand that our success depends on the unique perspectives, experiences, and skills of our employees, stakeholders, and partners. We are committed to cultivating a culture of belonging where everyone is valued, respected, and empowered to contribute toward our goal of ensuring the reliability, security, and resilience of the electric grid.

A focus on personal development

At ReliabilityFirst, personal development is not just encouraged – it’s expected. We provide our team with the resources and opportunities they need to grow both personally and professionally. We believe that by investing in our people, we are investing in the future of our organization. We firmly believe that investing in our people is an investment in the future of our organization. We enable our team members to grow both personally and professionally. We provide ample resources and opportunities to support this growth.

Making a difference

ReliabilityFirst employees participate in the 2023 Day of Giving at the Boys & Girls Club of Cleveland.Working at ReliabilityFirst is more than just a job – it’s an opportunity to make a difference. Our work impacts far beyond the walls of our organization, contributing to the reliability of the bulk energy system that powers our daily lives. We also pride ourselves on being active in our community, with quarterly and annual company-sponsored volunteer events as well as additional volunteer hours employees can use on their own.

Join our team

If you’re looking for a career that offers competitive compensation, generous benefits, work-life harmony, and the opportunity to be part of a mission that matters, then we invite you to join us at ReliabilityFirst. Together, we can ensure a reliable and secure electric grid for today and tomorrow.